http://support.internet911.com/?cid=3182http://support.internet911.com/article.aspx?cid=3182&aid=8230Problem: We were unable to fetch the page from your Web server because of a “Timeout” error. Either the server is responding very slowly, or more liTechnical Support5/2/2011 2:13:51 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=8229Problem: We were able to connect to your server and fetch the page without problem, but when we examined the content of the page it was missing a phTechnical Support5/2/2011 2:12:18 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=8228Problem: We were able to connect to your server and fetch the page without problem, but when we examined the content of the page is contained a phraTechnical Support5/2/2011 2:05:34 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=8226Problem: Your Web server is not responding, or there is some sort of network problem at your ISP. We sent a Ping message to your server but did notTechnical Support5/2/2011 1:56:51 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=8223Problem: We tried to find an IP address for your site through both of our ISPs, but have been receiving a continued and consistent DNS Error. BackgTechnical Support5/2/2011 1:45:41 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=8222Problem: We can reach the authoritative DNS server fine, but it reports that it doesn’t know your IP address. In a browser this would appear as a “DTechnical Support5/2/2011 1:43:06 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=8221Problem: We can reach your authoritative Domain Name Servers, but they do not reply to our request for your IP address. Background: The DNS test eTechnical Support5/2/2011 1:38:19 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3725To sign up for internet911 simply follow this link and complete the five quick and easy steps.Billing5/2/2011 1:37:27 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=37241. Ensure quick and expert response to Internet threats for greater peace of mind2. Make staff, contractors and consultants more aware of Internet thGeneral Questions5/2/2011 1:36:57 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=7733Problem: We were unable to fetch the page from your Web server, either because we did not receive an answer to our request (Timeout) or the server rTechnical Support5/2/2011 1:35:19 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=8219Problem: We can’t get an IP address for your site because we can’t reach your authoritative Domain Name Servers. In a browser this would appear as aTechnical Support5/2/2011 1:35:00 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=8218Problem: In visiting the page, we noticed that the content has changed since the previous visit. This is a problem that requires attention only if tTechnical Support5/2/2011 1:26:30 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=5181If your site was copied for phishing or other illicit activities, the date time on the seal will not show the current date time, and will not change.General Questions1/26/2011 2:29:20 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=5180The Website Integrity Seal is what internet911 clients put on their websites to provide comfort to visitors that there are measures being taken by thGeneral Questions1/26/2011 2:28:14 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=5179If customers do not feel that doing business with a company is safe, the business can miss out on a substantial amount of revenue. TNS Research has rGeneral Questions1/26/2011 2:27:54 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=5078Internet911 has developed a formula for dealing with Social Media issues that will minimize, and in most instances, eliminate Social Media and otherGeneral Questions1/20/2011 3:09:41 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=5060If you feel that you don’t have the time to set up and monitor your online and social media footprint we have a managed service program where our anaGeneral Questions1/19/2011 4:52:20 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=4181We use several search engines including Google along with our own spidering technologies to provide you with a more comprehensive view of data on theGeneral Questions11/25/2010 3:45:18 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=4092To sign up and set up your account takes 15 – 20 minutes.  This entails entering your company information and selecting the keywords and URL’s yGeneral Questions11/17/2010 3:21:08 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3789A social media monitoring keyword can be a single word or compound word separated by a space.  Do not add quotes around the compound words: ExaHow To's11/10/2010 4:24:00 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3787To pick the most appropriate keywords you need to consider your objectives.With domain name monitoring we want to see if someone registers a websiteHow To's11/10/2010 4:15:43 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3784You will find the instructions to install the website seal and can get the required code to install the website seal in your secure client login areaTechnical Support11/10/2010 2:21:02 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3781internet911 customers will receive a weekly summary report containing: Number of reported (recently registered domains containing your keywords) General Questions11/10/2010 2:10:10 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3779Validation testing consists of checking WHOIS information against information provided by the website owner and checking that domains are not listedGeneral Questions11/10/2010 2:03:26 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3778The BrandProtect Website Integrity Seal is what BrandProtect clients can put on their websites to provide comfort to visitors that there are measuresGeneral Questions11/10/2010 1:59:57 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3750Domain name monitoring checks registration databases to identify any newly registered domains that might pose threats to your brand or Intellectual PGeneral Questions11/10/2010 1:40:06 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3749Web site monitoring monitors your site for any page tampering, ensures that your domain resolves to the right IP address and enables consistent custoGeneral Questions11/10/2010 1:39:22 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3748As part of its social media monitoring service offering, internet911 scans blogs, forums and social networking sites and provides alerts on any new rGeneral Questions11/10/2010 1:38:24 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3747Social media abuses include malicious information found in blogs, forums and social networking sites such as Facebook, Twitter and Youtube stemming fGeneral Questions11/10/2010 1:35:34 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3746Brand abuses are Internet brand and trademark infringements along with other infractions that can result in a range of unintended consequences includGeneral Questions11/10/2010 1:29:25 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3745Identity theft incidents occur when a user claims to be a legitimate enterprise in an attempt to scam private information from a user. Cost to the enGeneral Questions11/10/2010 1:21:24 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3743For most incidents, a flat fee of $1000 for identity theft takedowns or $500 for cease and desist actions will be charged for each response action taBilling11/10/2010 1:18:53 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3742An incident response is any action taken to prevent the general online public from accessing a particular online service such as a web page or blog.TGeneral Questions11/10/2010 1:18:04 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3741If you have an incident and require a site take down (Eg. Identity Theft Incident). You should call our Emergency Response Hotline number at 1-866-75Incident Support11/10/2010 1:08:54 PM1440http://support.internet911.com/article.aspx?cid=3182&aid=3723 You can cancel either package with 1 month’s written notice after 3 month’s of service (not including the 30 day free trial, if applicable). Billing11/9/2010 4:59:22 PM1440